Best Live Chat Apps | Software Management System

ChatBox

For your company

Drive Revenue with ChatBox - Live Chat Software

The quickest and most convenient way to communicate with others. Use Facebook chatbots and live chat software for your website to expand your business online. ChatBox is primarily a live chat software for businesses that is utilized in the dialogue system. For example, you can use this software for information gathering or customer service, among other useful uses. We develop the ChatBox software system using artificial intelligence. Thus, it serves as the company's intelligent interactive agent. Additionally, you may automatically engage with customers with the aid of this live chat software. Additionally, it can aid in developing a customized consumer experience. Additionally, by utilizing this software, you can comprehend client needs and be prepared to fulfill them.

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Benefits of chat software

Reduce costs
You can communicate with many people at once
Increase sales
Boost support and consumer satisfaction
Comfortable customer support
Quicker question analysis
Convert Potential customers
Efficient points
Expanding the business
Reports and Analytics

Why Choose Live chat software

Artificial intelligence-based chatting
Manual live chatting
Lead to customer conversion in chat
Facebook bots system
Email collection from website
Unlimited user create
Super analytics
Email and SMS system
Separate department and agent management
Small talk system
Information and file sharing
Envato customer verification system during the chat
Neat and clean code of Node JS & PHP based

Make website visitors your best customers

Customer Service

Real-time customer service is essential if you want to attract a great deal of potential customers. Clients appreciate it when someone is concerned. Consequently, ChatBox will simplify client service for you.

Sales

Transform visitors to leads on your website. Assist the client in making a prompt decision. Provide a clear explanation of your good or service, make comparisons, and boost immediate client conversion.

Customer Relationship

Because customer retention boosts sales conversion, customer relationship management ought to be done on a frequent basis. ChatBox has a mechanism in place to keep up customer relations.

AI Chatbot - Next-generation platform for customer communication

Artificial intelligence is permeating every aspect of our lives, enabling constant monitoring. A person cannot continuously monitor, and expertise can be expensive at different times. The world is currently dependent on AI because of this.

We've used artificial intelligence to create an AI chatbot that will simplify your work. Potential inquiries and replies from your clients can be pre-programmed, and the system will handle the rest. If you'd like, you can complete it by hand.

Give the consumer a warm welcome and assist in determining what they are truly seeking for. With ChatBox AI chatbot, you can increase sales by creating automated leads.

Maximize your sales conversion with

Conversational systems frequently use chatbots for a range of useful functions, such as data collection and customer support. An intelligent interactive agent, this chatbot software can assist in automating communication between the user and the system. Moreover, this program may produce customized client interactions. The primary benefit of this chatbot software is its ability to comprehend user requests and respond accordingly.

Make website visitors your best customers

01 Query customization

The administrator will have the ability to define intents and grant people access to various roles, such as administrator, operator, moderator, and so on.

02 Audience Segmentation

You can get the feature of audience segmentation with this program. Thus, it will be simple and efficient for you to turn the visitor into a lead or customer.

03 Extraordinary admin panel

Using the admin panel in the user interface module, you can check all conversational history between the customer and your system. Also, you can create the user and check the user list.

04 Sending emails & SMS

You may send emails and SMS straight from your system with this software. Additionally, you can use this software to send SMS and emails to the target consumer individually or in groups at one time. Additionally, you can get an amazing admin facility with this software. So, you can send emails and SMS with the aid of ChatBox live chat software.

05 Customized role permissions

You can obtain certain role permission capabilities in this software in a personalized manner. It is therefore possible to construct different roles, such as administrator, user, etc., and designate users to any certain role. As a super admin, for instance, you can control job access or manage the job on behalf of an administrator. As a result, the administrator can only modify each client's topic on their own.

06 Mobile-friendly display

The fact that ChatBox live chat software is extremely mobile-friendly for commercial use is its most significant feature. Additionally, the UI of this software is user-friendly. Additionally, the website design of ChatBox software is responsive. Thus, it can adapt to the needs of the user regardless of the screen size, platform, or device. It is also capable of supporting several languages.

07 Centralized controlling

You may simply view every user's information and activity by using this system. As an administrator, you may therefore quickly obtain any information and view visitor interactions and their list.

08 Insightful admin dashboard

One feature of this live chat software is a dynamic dashboard. You may therefore quickly comprehend the entire client, total lead, total queries, and total solutions by using this dashboard. Additionally, you can easily obtain all web visitors' information.

09 Meaningful admin access

An appropriate admin panel is required for the upkeep of any live chat software on a webpage. Thus, ChatBox is the best option for you. because the admin panel for this software system is appropriate. You can add, read, update, edit, and remove operations from the menu by using this admin panel.

Main Modules of ChatBox Live Chat Software

In the ChatBox live chat software for website, Management system would bring the expeditious power to operate your business efficiently and smoothly.

Super Admin Panel - Dashboard

You can get the best admin panel using this software. since the dynamic dashboard of this software will assist you in looking at or monitoring all of your company's actions. Additionally, this system uses your data to graphically represent all information. So, it will be easy for you to understand all of these. Additionally, this graphical representation or view will support you in making better decisions and analyses.

Agents/Departments Name

Using this feature, you can operate multiple agents or manage several departments as well as you can create default intent questionnaires. Moreover, if you have multiple agents or departments, then you can include your different departments or agent's names. Also, you can edit or delete those names. First, you have to write your agent or department name, then have to click on the create button.

Intents

You can pre-set your default intent questions from both websites using the ChatBox live chat system. Two, one from the direct intent page and one from the agent page. With the aid of our default intent quiz, you may assist your customer quickly and easily.

User Interface

It will be easier for you to oversee monitoring with this feature. You'll find a ton of cutting-edge features here. Additionally, by selecting a visitor or customer name from the user list, you may view their whole discussion history. Obtain the necessary visitor or customer information. Additionally, you may use this function to manually or automatically regulate the discussion options.From any interaction, you can also convert the contact person to a lead or customer. Furthermore, you are able to comprehend a range of topics in these discussions, such as general talk, problem-solving, and the desire for assistance. Following that, you are free to keep or store all of this data for use in analysis or decision-making. These will come in very handy for any other questions. With this software, you can even choose the hue of your conversations.

Settings - Language

This tool allows you to build up your web application, configure the language, and implement Facebook bots. Which language do you wish to use to communicate with your clients or customers when using this function to carry on with your business process? You can utilize any language for your organization by utilizing our live chat software.

Additionally, you can support your clients or consumers in multiple languages. As a result, changing the language is something you can accomplish effortlessly. All you have to do is input the name of the language; the rest is up to you. Following that, you are able to edit and add all phrases in that language.

Application

The most important module in your system is this application module. You must provide your application details here in order to configure this AI chatbot on your system. You can continue Facebook messaging via Facebook Messenger by using this system to obtain the Facebook bot configuration option. Yes, you are able to increase the number of Facebook pages under your watch. Additionally, you may specify the purpose of the questionnaires and the responses that your customers want to get.

Role Permission Setup - Language

ChatBox chatbot is the best live chat software for website. Role permission setup - language is the feature that will help you to create & add user-wise individual roles, also have scope to assign the role to different users. Also, you can see overall role lists, user name, and their working details. As well as, as a super admin, you can create different categories like admin/user, operator, in-charge, and so on. Then, you can assign these roles for each specific user. Moreover, they can only perform their assigned tasks. For instance, if you set role access for a user as an operator, then he/she will only be able to read dashboard, chat with visitors or customers, set department intent questionnaires, and can send Emails or SMS, etc.

Email Configuration

Using this module, you can configure your Email Credential. After configuring your email option, then you can send emails to your customers or clients. So, firstly, you have to set up an email configuration feature. Moreover, you can send a custom email to your desired customer from this system like Gmail, Yahoo. Also, you can send an order confirmation email, order processing email, password recovery email, etc. through this system.

SMS Configuration

Here we have Implemented Three SMS Gateways. You can use any one of them. Before using it, put your credentials and update it. Then, you can send custom and bulk SMS to your desired customer through this system. Send SMS for order Confirmation, order processing, etc.