Best Chatting App, Best Chat System, Best Chatting Platform

ChatBox

For your company

Drive Revenue with ChatBox - Live Chat Software

The fastest and easiest tool to connect with people. Grow your business online with live chat software for website and Facebook chatbot. ChatBox is mainly a business live chat software that is used in the conversation system. For instance, you can use this software for various practical purposes, including customer service or information gaining. Using Artificial Intelligence, we build the ChatBox software system. So, it acts as an intelligent interactive agent for the business. Moreover, this live chat software helps you to communicate with the customer automatically. Also, it can help to create personalized customer's experience. Besides, by using this software, you can understand what customers want, and you can be ready to meet customer requests.

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Benefits of chat software

Reduce costs
You can communicate with many people at once
Increase sales
Boost support and consumer satisfaction
Comfortable customer support
Quicker question analysis
Convert Potential customers
Efficient points
Expanding the business
Reports and Analytics

Why Choose Live chat software

Artificial intelligence-based chatting
Manual live chatting
Lead to customer conversion in chat
Facebook bots system
Email collection from website
Unlimited user create
Super analytics
Email and SMS system
Separate department and agent management
Small talk system
Information and file sharing
Envato customer verification system during the chat
Neat and clean code of Node JS & PHP based

Make website visitors your best customers

Customer Service

If you can provide real-time customer service, you will get many potential clients effortlessly. Customers like very much when someone cares. So ChatBox will make customer service easier for you

Sales

Turn your website visitors into leads. Help the customer to make a quick decision. Explain your product or service well, compare and increase real-time customer conversion.

Customer Relationship

Customer relationship management should be done regularly because retention increases sales conversion. ChatBox has a system for maintaining customer relationships.

AI Chatbot - Next-generation platform for customer communication

The touch of artificial intelligence is falling everywhere which helps us to monitor all the time. It is not possible for a person to monitor all the time and the expertise is very costly for different times. This is why the whole world is now leaning on AI.

We have created an AI chatbot using artificial intelligence which will make your work easier. You can set your clients' potential questions and answers and it will work automatically. You can do it manually if you want.

Greet the customer quickly and help him/her to find out what he/she is actually looking for. Boost your sales with ChatBox AI chatbot by generating automatic leads.

Maximize your sales conversion with

Chatbots are commonly used in conversational systems for a variety of practical purposes, including customer service or data acquisition. This chatbot software is an intelligent interactive agent that can help to automate communication between the customer and the system. Also, this software can create personalized customer experiences. The biggest advantage of this Chabot software is that it can understand what a user wants and is ready to fulfill user requests.

Make website visitors your best customers

01 Query customization

Admin will be able to create intent and give role access permission to individual users as admin, operator, moderator, and so many.

02 Audience Segmentation

In this software, you can get the facility of audience segmentation. So, if you want to convert the visitor as a customer or lead, then you will do that easily and effectively.

03 Extraordinary admin panel

Using the admin panel in the user interface module, you can check all conversational history between the customer and your system. Also, you can create the user and check the user list.

04 Sending emails & SMS

Using this software, you can send SMS and emails from your system. As well as, you can send individual or group emails and SMS to the target customer at a time by using this software. Also, this software solution can give you a super admin facility. So, ChatBox live chat software can help you to send SMS and emails.

05 Customized role permissions

In this software, you can get some role permission facility in your own customized way. So, you can create various roles such that administrator, user, etc. and you can assign users for any specific role. For example, as a super admin, you can set job access or operate the job for an administrator. So, the administrator can only individually update the client's discussion.

06 Mobile-friendly display

The most important feature of ChatBox live chat software is that it is a very mobile-friendly software for business live chat's purpose. Also, this software has a user-friendly interface. Moreover, ChatBox software has a responsive web design. So, it can respond to the customer's requirements based on the screen size, any platform, or any devices. As well as, it can support multi-language.

07 Centralized controlling

Using this system, you can view all user's information and their activities easily. So, as an admin, you can get any information rapidly and can check visitor conversations and their list.

08 Insightful admin dashboard

In this live chat software, you can get a dynamic dashboard. So, using this dashboard, you can understand the total customer, total lead, total queries, and solutions easily. Also, you can get all online visitor's information quickly.

09 Meaningful admin access

For maintaining any live chat software for website, you need a proper admin panel. So, ChatBox will be the right choice for you. Because this software system has a suitable admin panel. Using this admin panel, you can create, read, update, edit, and delete operations on the menu.

Main Modules of ChatBox Live Chat Software

In the ChatBox live chat software for website, Management system would bring the expeditious power to operate your business efficiently and smoothly.

Super Admin Panel - Dashboard

In this software, you can get the best admin panel. because this software has a dynamic dashboard that will help you investigate or supervise the entire acts and deeds of your business. Also, all information is represented graphically in this system by using your data. So, you can understand all these things easily. Moreover, this graphical view or representation will help you in your analysis and better decision making.

Agents/Departments Name

Using this feature, you can operate multiple agents or manage several departments as well as you can create default intent questionnaires. Moreover, if you have multiple agents or departments, then you can include your different departments or agent's names. Also, you can edit or delete those names. First, you have to write your agent or department name, then have to click on the create button.

Intents

Using the ChatBox live chat system, you can pre-set your default intent questions from two pages. One from the agent page and another from the direct intent page. This default intent questionnaire will help you to support your customer effortlessly and fastly.

User Interface

This feature will help you to superintend monitoring. Here, you will get so many advanced features. Also, you can get all conversation history by clicking on a visitor or a customer name from the user list. Get the required visitor or customer details information. Moreover, you can control the conversation options automatically or manually by using this feature. Also, you can convert the contact person as a lead or customer from any conversation. In addition, you can understand various issues like problem-solving, general discussion, or need support in these conversations. After that, you can save or store all this information for your analyzing or decision-making purposes. These will be very helpful for further queries. Even you can change your conversation color in this software as you like.

Settings - Language

In this feature, you can configure the language, Facebook bot implementation and can set up your web application. With this feature, you can continue your business process as your preferred language, so what language do you want to communicate with your clients or customers? By using this live chat software, you can use any language for your business.

Also, you can serve different languages for supporting your clients or customers. So, when you want to set a new language, then you can do it without any difficulty. You just need to type the language name, then you must have to save it. After that, you can add all phrases and also can edit that language.

Application

This application module is the most significant module in your system. For setting this AI chatbot in your system, you must have to provide your application information here. Using this system, you can get the Facebook bot setting option and you can continue Facebook messaging by Facebook Messenger through this system. Yes, you can add the number of Facebook pages for supervision. As well as, you can be able to set your customer's intent on questionnaires and desired answers.

Role Permission Setup - Language

ChatBox chatbot is the best live chat software for website. Role permission setup - language is the feature that will help you to create & add user-wise individual roles, also have scope to assign the role to different users. Also, you can see overall role lists, user name, and their working details. As well as, as a super admin, you can create different categories like admin/user, operator, in-charge, and so on. Then, you can assign these roles for each specific user. Moreover, they can only perform their assigned tasks. For instance, if you set role access for a user as an operator, then he/she will only be able to read dashboard, chat with visitors or customers, set department intent questionnaires, and can send Emails or SMS, etc.

Email Configuration

Using this module, you can configure your Email Credential. After configuring your email option, then you can send emails to your customers or clients. So, firstly, you have to set up an email configuration feature. Moreover, you can send a custom email to your desired customer from this system like Gmail, Yahoo. Also, you can send an order confirmation email, order processing email, password recovery email, etc. through this system.

SMS Configuration

Here we have Implemented Three SMS Gateways. You can use any one of them. Before using it, put your credentials and update it. Then, you can send custom and bulk SMS to your desired customer through this system. Send SMS for order Confirmation, order processing, etc.